01
Motivation
The Motivation Dashboard
- 1Autonomy
- 2Competence
- 3Belonging
- 4Meaning
- 5Progress
Finds which of five dials is in the red for one person, so you turn that one instead of reaching for the bonus.
First moveAsk in your next one-to-one: “Where do you have room to decide how you do things, and where would you like more?”
The science: leaders who support autonomy are linked to more self-driven motivation in their teams (Slemp et al., 2018).
02
Feedback
AHEAD
- AAim
- HHigh bar
- EExact example
- AAction next
- DDouble-check
Keeps feedback on the work, not the person, said within days, with one clear next step and real belief behind it.
First movePick one piece of feedback you’ve been holding on to, and give it the AHEAD way while it still matters.
The science: feedback works best when it’s aimed at the task, not the person (Kluger and DeNisi, 1996).
03
Behaviour change
Not Them Yet
- 1Default
- 2Friction
- 3Cue
- 4What others do
- 5Payoff
- 6Know-how
- 7Then ask them
Walks six questions about the situation before you decide it’s the person. Most fixes live in the setup, not the speech.
First moveBefore the next reminder or telling-off, spend ten minutes walking the process yourself.
The science: defaults, friction and cues are among the best-evidenced levers in behavioural science.
04
Follow-through
The If-Then Plan
- 1Cue
- 2Behaviour
- 3Back-up
- 4Buddy
Ties each new habit to a cue already in the week, with a back-up for the week it slips and a peer who checks in.
First moveWrite one plan: “If it’s Friday at four, then I’ll book next week’s one-to-ones before anything else.”
The science: if-then plans are one of the best-evidenced ways to turn intentions into action (Gollwitzer and Sheeran, 2006).